Terms of Service

Terms of Use and Purchase - Mail Automation, Inc.

Last modified: September, 2023.

Please read these terms of use and purchase ("Terms") carefully. By using Mail Automation, Inc.'s products or signing up for an account, you are agreeing to these Terms, which will result in a legal agreement between you and Mail Automation, Inc. As a customer of the Service (as defined below) or a representative of an entity that's a customer of the Service, you are a "User" according to these Terms (or "you").

Ownership of the Product and the Company
Owner: Mail Automation, Inc.
Registered Office: 2810 N Church St #50754, Wilmington, DE 19802, USA.
Tax Identification Number (TIN):
E-mail: hello@getmailtracker.com

1.1. The products available through Mail Automation, Inc. and all related services ("Products") are operated by Mail Automation, Inc.

These Terms govern the access, usage, and purchase of the Products by its Users as well as any services available on the Products and any extensions or add-ons for the Products (the "Services").

Some Services may be subject to specific conditions or instructions that must be accepted by the User prior to the provision of the relevant Service. These specific conditions may be imposed by Mail Automation, Inc. or by third parties. Such specific conditions shall apply in addition to these Terms and in case of conflict shall supersede the Terms. Accordingly, the User must acknowledge having read and accepted such specific conditions.

Regarding the collection and processing of personal data, the Privacy Policy and Cookie Policy of Mail Automation, Inc. shall apply.

1.2. Any user who accesses the Products or uses the Services shall be a User. If the User does not agree with all or any of these Terms, the User must discontinue using the Products immediately.

1.3 By agreeing to these Terms, the User warrants that:

The User is of legal age (at least 18 years old) and has read and understood the Terms.
In the event of entering into or purchasing the Service, the User has legal capacity to do so.
The User assumes all obligations set forth herein.
1.4. The access and use of the Services by minors require the consent of their parents, guardians, or legal authorized representatives. Such persons shall be held liable for the acts carried out by the minors under their custody. Please contact us if you wish to authorize a minor.

In the event that the User is accessing and using the Services on behalf of a third party, such as an employer or a company, the User represents and warrants to have obtained the express prior authorization from such third party in order to use the Services or to have been granted power of legal representation for the purposes of using or entering into the Services.

1.5. Mail Automation, Inc. reserves the right to modify, at any time, the Services, the Products, as well as any aspect of these Terms. Notwithstanding the foregoing, the transactions made by the User prior to such modifications will be honored and performed as agreed.

Access to the Products and Services

2.1. Access to the Products is free, except for any applicable subscription or usage fees that may be stated on the Website or in the Products from time to time. Access to the Services may also be subject to remuneration under the conditions specified on the Website or in the Products.

Access and use of the Products and Services require computer equipment as well as an internet connection. Any expense in connection with such items is not included in the Services described herein and shall be borne exclusively by the User.

2.2. In order to use the Services, the User must follow the registration and authentication procedures provided by Mail Automation, Inc. and any necessary installation steps, granting the authorizations requested for the Products.

Mail Automation, Inc. is not affiliated with any other companies mentioned in these Terms.

2.3. The User undertakes to use the Services in good faith and not to use them negligently, for fraudulent purposes, or in an unlawful manner. In addition, the User agrees not to engage in any conduct or action that could damage the image, interests, or rights of Mail Automation, Inc., other Users, or third parties.

2.4. It is the User’s responsibility to ensure that the features of the Services meet the User’s needs.

Product and Service Code of Conduct

3.1. The User agrees to use the Products and Services in accordance with applicable laws, moral principles, and public order, as well as these Terms. The User shall refrain from using the Products or Services for illegal activities or purposes that may be considered a criminal offense against third parties or as violating any applicable law. The User agrees not to use the Services to:

Submit or disseminate content or information that is illegal, offensive, or infringing on the rights of others.
Submit or disseminate malicious software or malware that may harm computer systems or the internet.
Transmit information that may violate fundamental rights and civil liberties.
Engage in unfair or unlawful advertising practices.
Send unsolicited or unauthorized advertisements, spam, or other forms of solicitation.
Provide false or misleading information.
Impersonate other Users or entities.
Infringe upon intellectual property rights, patents, trademarks, or copyrights.
Violate privacy or data protection laws.
3.2. The User represents and warrants that its use of the Services will comply with all applicable laws and regulations, including data protection laws. The User is responsible for ensuring that data transfer and collection comply with applicable data protection regulations.

3.3. The User agrees to indemnify and hold harmless Mail Automation, Inc. against any claims, fines, penalties, or sanctions arising from the User’s failure to comply with the above conditions of use. Mail Automation, Inc. reserves the right to claim compensation for damages incurred.

External Content and Services Accessible Through the Products

4.1. The Products may contain links, directories, and search engines that enable the User to access third-party websites and portals ("Linked Sites"). Linked Sites are operated by third parties and not controlled by Mail Automation, Inc. If a User believes that a Linked Site contains unlawful or inappropriate content, they must inform Mail Automation, Inc. of such circumstance.

4.2. The inclusion of Linked Sites in the Products neither implies an agreement between Mail Automation, Inc. and the owners of the Linked Sites nor implies the recommendation or endorsement of the Linked Sites and/or their content by Mail Automation, Inc.

4.3. Unless otherwise stated, Mail Automation, Inc. is unaware of the content and services of Linked Sites and shall not be held liable for any damage caused to the User or third parties by the unlawful nature, quality, outdating, unavailability, error, or futility of Linked Sites.

Intellectual Property

5.1. All intellectual property in the Products and Services is owned by Mail Automation, Inc. or its licensors, including but not limited to texts, photographs, graphics, images, icons, technology, software, links, and any

6. 1 Refund Policy:

We offer a comprehensive refund policy to ensure customer satisfaction. Please note the following guidelines for refund eligibility:

Monthly Subscription: If you cancel your monthly subscription and desire a refund, we can reimburse the latest payment provided that the following conditions are met:The refund request is submitted within 7 days of the payment.There has been no activity recorded on your account during this specified timeframe.

Yearly Subscription: Refunds for yearly payments can be facilitated subject to the following criteria:The refund request is made within 7 days of the payment.There has been no activity recorded on your account during this specified timeframe.

Additionally, for customers who have made their first monthly payment, we extend a special provision: You are eligible for a 7-day money back guarantee, regardless of product usage.We strive to provide a fair and transparent refund process, aiming to address your concerns and ensure your satisfaction with our services.

7.1 Collection and Use of Personal Information

In the course of using MailTracker, we may collect personal information contained within the emails you receive, including but not limited to, First Name, Last Name, Email Address, and Phone Number, if applicable. This information is collected for the sole purpose of displaying contacts within your Customer Relationship Management (CRM) system, enhancing your experience by providing a more personalized and efficient service.

How We Use Your Information:

  • To Enhance Your CRM Experience: The personal information collected is used to populate your CRM with relevant contact details, facilitating a more organized and accessible way to manage your interactions and relationships with these contacts.
  • Personalization and Efficiency: By automating the process of data entry into your CRM, we aim to save you time and reduce the potential for manual entry errors, making your use of the MailTracker service more efficient and tailored to your specific needs.

Data Sharing and Third Parties:

  • No Sale of Personal Information: We firmly believe in the confidentiality and privacy of your personal information. Thus, we do not sell any personal information collected through our service to third parties.
  • Strictly for MailTracker Use: The information collected is exclusively used for the operation of the MailTracker service. It is not shared with any third parties except as necessary to provide the MailTracker service to you, comply with the law, or protect our rights.

We are committed to safeguarding your information and ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using MailTracker, you can be assured that it will only be used in accordance with this privacy statement.

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