Terms of Use and Purchase – Mail Automation, Inc.
Last modified: May 2026
Please read these terms of use and purchase ("Terms") carefully. By using Mail Automation, Inc.'s products or signing up for an account, you are agreeing to these Terms, which will result in a legal agreement between you and Mail Automation, Inc. As a customer of the Service (as defined below) or a representative of an entity that's a customer of the Service, you are a "User" according to these Terms (or "you").
Owner: Mail Automation, Inc.
Registered Office: 2810 N Church St #50754, Wilmington, DE 19802, USA.
E-mail: hello@getmailtracker.com
1. Ownership of the Product and Acceptance of the Terms
1.1. The products available through Mail Automation, Inc. and all related services ("Products") are operated by Mail Automation, Inc. These Terms govern the access, usage, and purchase of the Products by its Users as well as any services available on the Products and any extensions or add-ons for the Products (the "Services").
Some Services may be subject to specific conditions or instructions that must be accepted by the User prior to the provision of the relevant Service. These specific conditions may be imposed by Mail Automation, Inc. or by third parties. Such specific conditions shall apply in addition to these Terms and in case of conflict shall supersede the Terms. Accordingly, the User must acknowledge having read and accepted such specific conditions.
Regarding the collection and processing of personal data, the Privacy Policy and Cookie Policy of Mail Automation, Inc. shall apply.
1.2. Any user who accesses the Products or uses the Services shall be a User. If the User does not agree with all or any of these Terms, the User must discontinue using the Products immediately.
1.3. By agreeing to these Terms, the User warrants that:
1.4. The access and use of the Services by minors require the consent of their parents, guardians, or legal authorized representatives. Such persons shall be held liable for the acts carried out by the minors under their custody. Please contact us if you wish to authorize a minor.
In the event that the User is accessing and using the Services on behalf of a third party, such as an employer or a company, the User represents and warrants to have obtained the express prior authorization from such third party in order to use the Services or to have been granted power of legal representation for the purposes of using or entering into the Services.
2. Your MailTracker Account
2.1. If you create an account for the Services, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify Mail Automation, Inc. of any unauthorized uses of your account or any other breaches of security.
2.2. Mail Automation, Inc. will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. You must be a human. Accounts registered by "bots" or other automated methods are not permitted. You must provide your legal full name, a valid email address, and any other information requested in order to complete the sign-up process.
2.3. You must not share your account with others. You must not create multiple accounts to circumvent free trial limits, refund eligibility, or any other restriction set forth in these Terms.
2.4. Access and use of the Products and Services require computer equipment as well as an internet connection. Any expense in connection with such items is not included in the Services described herein and shall be borne exclusively by the User.
2.5. In order to use the Services, the User must follow the registration and authentication procedures provided by Mail Automation, Inc. and any necessary installation steps, granting the authorizations requested for the Products. Mail Automation, Inc. is not affiliated with any other companies mentioned in these Terms.
3. Product and Service Code of Conduct
3.1. The User agrees to use the Products and Services in accordance with applicable laws, moral principles, and public order, as well as these Terms. The User shall refrain from using the Products or Services for illegal activities or purposes that may be considered a criminal offense against third parties or as violating any applicable law. The User agrees not to use the Services to:
3.2. Additionally, you agree not to:
3.3. The User represents and warrants that its use of the Services will comply with all applicable laws and regulations, including data protection laws (such as the EU General Data Protection Regulation and the California Consumer Privacy Act). The User is responsible for ensuring that data transfer and collection comply with applicable data protection regulations.
3.4. The User agrees to indemnify and hold harmless Mail Automation, Inc., its contractors, licensors, and their respective directors, officers, employees, and agents from and against any and all claims, fines, penalties, sanctions, and expenses, including reasonable attorneys' fees, arising out of or related to the User's use of the Services or the User's failure to comply with these Terms. Mail Automation, Inc. reserves the right to claim compensation for damages incurred.
3.5. Your license to use the Services shall automatically terminate if you violate any of the prohibitions or restrictions set forth in this Section 3 and may be terminated by Mail Automation, Inc. at any time, in its sole discretion.
4. External Content and Services Accessible Through the Products
4.1. The Products may contain links, directories, and search engines that enable the User to access third-party websites and portals ("Linked Sites"). Linked Sites are operated by third parties and not controlled by Mail Automation, Inc. If a User believes that a Linked Site contains unlawful or inappropriate content, they must inform Mail Automation, Inc. of such circumstance.
4.2. The inclusion of Linked Sites in the Products neither implies an agreement between Mail Automation, Inc. and the owners of the Linked Sites nor implies the recommendation or endorsement of the Linked Sites and/or their content by Mail Automation, Inc.
4.3. Unless otherwise stated, Mail Automation, Inc. is unaware of the content and services of Linked Sites and shall not be held liable for any damage caused to the User or third parties by the unlawful nature, quality, outdating, unavailability, error, or futility of Linked Sites.
5. Intellectual Property
5.1. All intellectual property in the Products and Services is owned by Mail Automation, Inc. or its licensors, including but not limited to texts, photographs, graphics, images, icons, technology, software, links, and any other content, as well as the trademarks, service marks, graphics and logos used in connection with the Services.
5.2. Mail Automation, Inc. does not transfer to you any Mail Automation, Inc. or third-party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Mail Automation, Inc. or its licensors. Your use of the Services grants you no right or license to reproduce or otherwise use any Mail Automation, Inc. or third-party trademarks.
5.3. As Mail Automation, Inc. asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by the Services violates your copyright, you are encouraged to notify Mail Automation, Inc. Mail Automation, Inc. will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Mail Automation, Inc. will terminate a User's access to and use of the Services if, under appropriate circumstances, the User is determined to be a repeat infringer of the copyrights or other intellectual property rights of Mail Automation, Inc. or others.
6. Subscription, Payment, and Refund Policy
6.1. Subscription Fees and Automatic Renewal
Optional paid services are available on the Services. By selecting a paid plan, you agree to pay Mail Automation, Inc. the monthly or annual subscription fees indicated for that plan. Payments will be charged on a prepaid basis on the day you sign up and will cover the use of the plan for a monthly or annual subscription period, as requested by you.
Unless you notify Mail Automation, Inc. before the end of the applicable subscription period that you want to cancel your subscription, your subscription will automatically renew, and you authorize us to collect the then-applicable monthly or annual subscription fee (as well as any applicable taxes) using any credit card or other payment mechanism we have on record for you. Unless mentioned otherwise, the prices do not include taxes. Mail Automation, Inc. may change the amount charged for an ongoing subscription if required by law to collect new taxes.
Mail Automation, Inc. reserves the right to change the payment terms and fees upon thirty (30) days' prior written notice to you.
6.2. Refund Policy
We offer a clear and fair refund policy with no exceptions.
Monthly and Yearly Subscriptions. You may request a refund only if the following conditions are strictly met:
If any email has been tracked during the calendar month, the refund request will be denied, even if it's just one.
No Exception After Trial. We offer a 7-day free trial to test the product. If you choose not to cancel before the trial ends and a payment is processed, you are no longer eligible for a refund, regardless of usage.
This policy is enforced to prevent abuse and ensure fairness for all users.
6.3. Cancellation
You may cancel your account at any time via email to Mail Automation, Inc. or in the settings section of your account dashboard. If you cancel a paid plan, the cancellation will take effect at the end of your current billing period. Thereafter, Mail Automation, Inc. will cease charging you for paid Services and will disable your paid account.
7. Collection and Use of Personal Information
7.1. In the course of using MailTracker, we may collect personal information contained within the emails you receive, including but not limited to first name, last name, email address, and phone number, if applicable. This information is collected for the sole purpose of displaying contacts within your Customer Relationship Management (CRM) system, enhancing your experience by providing a more personalized and efficient service.
How we use your information. The personal information collected is used to populate your CRM with relevant contact details, facilitating a more organized and accessible way to manage your interactions and relationships with these contacts. By automating the process of data entry into your CRM, we aim to save you time and reduce the potential for manual entry errors, making your use of the MailTracker service more efficient and tailored to your specific needs.
Data sharing and third parties. We firmly believe in the confidentiality and privacy of your personal information. We do not sell any personal information collected through our service to third parties. The information collected is exclusively used for the operation of the MailTracker service. It is not shared with any third parties except as necessary to provide the MailTracker service to you, comply with the law, or protect our rights.
7.2. For any personal data, such as names, professional email addresses, job titles, social network URLs, or professional phone numbers that you access or obtain when using the Services, (i) you will remain an independent Controller as defined under the EU General Data Protection Regulation; (ii) you will individually determine the purposes and means of its processing; and (iii) you will comply with the obligations applicable to you under applicable data protection law with respect to the processing of such personal data.
We are committed to safeguarding your information and ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using MailTracker, you can be assured that it will only be used in accordance with our Privacy Policy.
8. Confidentiality
8.1. The parties acknowledge that they may share Confidential Information for the purposes of this Agreement. The receiving party shall not use, disclose, or otherwise take any advantage of such Confidential Information, except as expressly permitted in the Agreement.
8.2. Each party shall exercise the same degree of care to avoid the publication or dissemination of the other party's Confidential Information as it affords to its own Confidential Information of a similar nature, which in any event shall not be less than reasonable care.
8.3. Confidential Information disclosed under the Agreement shall only be used by the receiving party for the purpose of the Agreement or the performance of its obligations hereunder. The receiving party agrees not to use the disclosing party's Confidential Information for its own benefit or for the benefit of any third party. The obligation of the parties not to disclose Confidential Information shall survive the termination or expiry of the Agreement.
8.4. Notwithstanding the foregoing, neither party shall be obliged to protect Confidential Information of the other party which (i) is rightfully received by the receiving party from another party without confidential obligation to such party; (ii) is known to or developed by the receiving party independently without use of the Confidential Information; or (iii) is, or becomes generally known to the public other than by a breach of duty hereunder by the receiving party.
8.5. A receiving party may disclose Confidential Information that is required to be disclosed pursuant to a requirement of a government agency or law so long as the receiving party provides prompt notice to the disclosing party of such requirement prior to disclosure (where permitted under applicable law).
9. Marketing License
9.1. By creating an account, you grant Mail Automation, Inc. a worldwide, non-exclusive license to use your company's name and logo(s) for the sole purpose of Mail Automation, Inc.'s marketing and sales efforts, such as listing you as a MailTracker customer on the Website. You may revoke this license at any time by notifying Mail Automation, Inc. via email at hello@getmailtracker.com.
10. Disclaimer of Warranties
10.1. The Services are provided "as is" and "as available". Mail Automation, Inc. and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement.
10.2. Neither Mail Automation, Inc. nor its suppliers and licensors makes any warranty that the Services will be error-free or that access thereto will be continuous or uninterrupted.
10.3. The User specifically acknowledges that email tracking technology relies on third-party email clients and servers, and that tracking accuracy may be affected by factors outside of Mail Automation, Inc.'s control, including but not limited to recipient email client privacy features (such as Apple Mail Privacy Protection), image blocking, corporate firewalls, proxy servers, and other technical limitations. Mail Automation, Inc. does not warrant that email tracking will be 100% accurate, complete, or timely. The User understands that they download from, or otherwise obtain content or services through, the Services at their own discretion and risk.
11. Limitation of Liability
11.1. In no event will Mail Automation, Inc., or its suppliers or licensors, be liable with respect to any subject matter of these Terms under any contract, negligence, strict liability, or other legal or equitable theory for: (i) any special, incidental, or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) the interruption of use or loss or corruption of data; (iv) loss of profits, goodwill, business opportunities, or anticipated savings; or (v) any amounts that exceed the fees paid by you to Mail Automation, Inc. under these Terms during the twelve (12) month period prior to the cause of action.
11.2. Mail Automation, Inc. shall have no liability for any failure or delay due to matters beyond or not within its reasonable control, including but not limited to acts of God, government actions, internet outages, third-party service failures (including email providers), or force majeure events.
11.3. The foregoing limitations shall apply to the maximum extent permitted by applicable law, and shall not apply to the extent prohibited by applicable law.
12. General Representation and Warranty
12.1. You represent and warrant that (i) your use of the Services will be in strict accordance with the Mail Automation, Inc. Privacy Policy, with these Terms, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside); and (ii) your use of the Services will not infringe or misappropriate the intellectual property rights of any third party.
13. Termination
13.1. Mail Automation, Inc. may terminate or suspend your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. Reasons for immediate termination without notice include but are not limited to: violation of these Terms, fraudulent activity, abusive behavior toward our support team, use of the Services for illegal purposes, or excessive usage that affects the integrity or performance of the Services.
13.2. In the case of a paid account terminated by Mail Automation, Inc. without cause, Mail Automation, Inc. will refund the unused portion of your prepaid subscription amount within thirty (30) days, paid to the same payment method you used to open the account. No refund will be issued in the case of termination for cause.
13.3. If you wish to terminate this Agreement, you may simply discontinue using the Services and cancel your account as described in Section 6.3.
13.4. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, Sections 3.4, 5, 8, 10, 11, 12, 14, and 15.
14. Modifications to the Services and Terms
14.1. Mail Automation, Inc. reserves the right to modify, suspend, or discontinue, temporarily or permanently, the Services or any features thereof at any time, with or without notice. Mail Automation, Inc. shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
14.2. Mail Automation, Inc. reserves the right, at its sole discretion, to modify or replace any part of these Terms. Mail Automation, Inc. will provide you with written notice of any material updates at least fifteen (15) days prior to the date the updated version of these Terms is effective, unless such material updates result from changes in laws and regulations. For minor changes, Mail Automation, Inc. will revise the "last modified" date given above.
14.3. Modifications are effective upon publication. It is your responsibility to check these Terms periodically for changes. Your continued use of or access to the Services following the posting of any changes to these Terms constitutes acceptance of those changes. Notwithstanding the foregoing, the transactions made by the User prior to such modifications will be honored and performed as agreed.
15. Governing Law and Jurisdiction
15.1. All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware, United States, without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction).
15.2. Any legal suit, action, or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware, in each case located in the City of Wilmington and County of New Castle. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
16. General Provisions
16.1. These Terms constitute the entire agreement between you and Mail Automation, Inc. with respect to the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Mail Automation, Inc.
16.2. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
16.3. The failure of Mail Automation, Inc. to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16.4. These Terms are not assignable, transferable, or sublicensable by you except with Mail Automation, Inc.'s prior written consent. Mail Automation, Inc. may transfer, assign, or delegate these Terms and its rights and obligations without consent.
Our Address
Mail Automation, Inc.
2810 N Church St #50754
Wilmington, Delaware 19802
United States
Contact: hello@getmailtracker.com
